Successful trade is a form of relationship. We want healthy trading relationships with customers where everything goes smoothly, but sometimes unforeseen challenges occur. Our view is that challenges are an opportunity to find an outcome that strengthens relationship, we will always look for a win/win solution.  If there is ever a problem come and talk to us about it so that we can work out a solution.

 

 

 

All content included on this web site, including all text, graphics, images, logos, icons, thematic elements, buttons (“Content”), is the property of Everlasting Foundation or its content suppliers and protected by New Zealand and international copyright laws.

All Content on this web site may only be used by you for personal shopping and educating yourself. You may make copies of selected portions of the Content, provided that such copies are made only for your personal use and only if you maintain any proprietary notices contained in that Content. Any other use of the Content, including but not limited to, the reproduction, modification, distribution, transmission, republication or display for any other purposes is strictly prohibited.

Xtralife, Everlasting Foundation, Rewind, Spike Detox, everlastingfoundation.co.nz, everlastingfoundation.com and other graphics, logos, and service names used on this web site may be trademarks of Xtralife Health Science Limited or Everlasting Foundation. These trademarks may not be used in connection with any third-party products or services or in any manner that disparages or discredits Xtralife health Science or Everlasting Foundation. All other brands and names (including third-party product names) are the property of their respective owners.

THE CONTENT CONTAINED IN THIS WEB SITE IS PROVIDED ON AN “AS IS” BASIS WITH NO WARRANTY OF ANY KIND BY XTRALIFE HEALTH SCIENCE LIMITED. FURTHER, XTRALIFE HEALTH SCIENCE LIMITED DISCLAIMS ALL WARRANTIES OR REPRESENTATIONS, EXPRESSED OR IMPLIED, AS TO THE OPERATION OF THE WEB SITE AND THE INFORMATION, SERVICES, PRODUCTS AND MATERIALS ON THIS WEB SITE TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW.

THIS WEB SITE DOES NOT CONTAIN INFORMATION ABOUT ALL DISEASES, NOR DOES THIS WEB SITE CONTAIN ALL MEDICAL INFORMATION THAT MAY BE RELEVANT. ALL CONTENT PROVIDED IN THIS WEB SITE IS ONLY GENERAL HEALTH INFORMATION AND IS ONLY INTENDED TO FACILITATE COMMUNICATION BETWEEN YOU AND YOUR HEALTHCARE PROVIDER. IT IS NOT INTENDED FOR DIAGNOSIS AND CANNOT PROVIDE A DIAGNOSIS FOR ANY PARTICULAR INDIVIDUAL AND SHOULD NOT BE USED AS A SUBSTITUTE FOR SEEKING PROFESSIONAL MEDICAL ADVICE, DIAGNOSIS, TREATMENT, OR CARE. ALL SPECIFIC MEDICAL QUESTIONS YOU HAVE ABOUT YOUR MEDICAL CONDITION, TREATMENT, CARE, OR DIAGNOSIS SHOULD BE PRESENTED TO YOUR OWN PROFESSIONAL HEALTHCARE PROVIDER.

This Xtralife web site includes content provided by third parties and users. For such content, Xtralife Health Science Limited is a distributor and not a publisher. Any opinions, advice, statements, services, offers, or other information expressed or made available by third parties (including merchants and licensors) are those of the respective authors or distributors of such content and not of Xtralife Health Science Limited or its affiliates, officers, directors, employees, or agents. There are no warranties made as to the completeness, accuracy, currency, or reliability of information published by Xtralife Health Science Limited.

Xtralife Health Science Limited does not warrant that information, services, and products contained in this web site will satisfy your requirements or that it is without defect or error.

You acknowledge, by your use of this web site, that your use of this web site is at your sole risk, that you assume full responsibility for all risk associated with any of your use of this web site, including responsibility for all costs associated with all necessary servicing or repairs of any equipment you use in connection with your use of this web site.

AS PARTIAL CONSIDERATION FOR YOUR USE OF AND ACCESS TO THIS WEB SITE, YOU AGREE THAT: (I) IN NO EVENT WILL XTRALIFE HEALTH SCIENCE LIMITED, EVERLASTING FOUNDATION OR ANY OTHER PARTY INVOLVED IN CREATING, PRODUCING, OR DELIVERING THIS WEB SITE OR ANY SITE LINKED TO THIS WEB SITE, BE LIABLE TO YOU IN ANY MANNER WHATSOEVER FOR ANY DECISION MADE OR ACTION OR NON-ACTION TAKEN BY YOU IN RELIANCE UPON THE INFORMATION PROVIDED THROUGH THIS WEB SITE; AND (II) THE AGGREGATE LIABILITY OF XTRALIFE HEALTH SCIENCE LIMITED, OR ANY OF ITS DISTRIBUTORS OR DEALERS, ARISING FROM OR RELATING TO THIS AGREEMENT (REGARDLESS OF THE FORM OF ACTION OR CLAIM, E.G. CONTRACT, WARRANTY, TORT, STRICT LIABILITY, NEGLIGENCE, MALPRACTICE, FRAUD, AND/OR OTHERWISE) IS LIMITED TO THE PURCHASE PRICE OF ANY PRODUCTS YOUR PURCHASED FROM XTRALIFE HEALTH SCIENCE LIMITED IN THE RELEVANT TRANSACTION; AND (III) XTRALIFE HEALTH SCIENCE LIMITED, SHALL NOT IN ANY CASE BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, EVEN IF XTRALIFE HEALTH SCIENCE LIMITED, HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

If any provision of this Agreement is held to be illegal or unenforceable, then such section shall be eliminated or limited to the minimum extent necessary and the remainder (including any revised portion of the agreement) shall remain and have full force and effect.

The sale of all products and services from this website are subject to the following terms and conditions:

Xtralife Health Science Limited has the right to refuse the sale of any product or service or medicine where we deem appropriate.

Every effort will be made to supply you with your order, however, we do not accept liability should we decline an order or fail to supply due to unforseen circumstances.

Xtralife Health Science Limited’s website may generate emails to any email address you supply. Should you not wish to continue to receive newsletters promoting products and services from Xtralife Health Science Limited, you can unsubscribe at any time by using the unsubscribe link the end of the newsletter, or writing to Xtralife Health Science Limited.

Xtralife Health Science Limited guarantees that we will never share, sell, disseminate in any form whatsoever any of the information that we collect from you during and beyond the course of our relationship. This excludes information that is required by law to be provided.

The sale of all products and services from this website are subject to the following terms and conditions:

Products offered for sale for human consumption are offered as Dietary Supplements under Food Act 2014 (New Zealand legislation).

Purchasers of product are required to understand that these products are sold under the Food Act as dietary supplements to meet nutritional needs with materials normally derived from foods, intended to support natural bodily processes.

Xtralife Health Science Limited and its partners and suppliers make no claim that these products will diagnose, treat or cure any disease or illness, and products are sold on the condition that customers understand this and have no expectation that consuming the product will have any therapeutic or medical effect.

Xtralife Health Science Limited accept no liability for consequential loss of product and in any case, Xtralife Health Science Limited and its officers, employees, contractors and volunteers liability is strictly limited to the value of the order placed.

In the event that a package is lost or not delivered, Xtralife Health Science Limited will investigate the circumstances further and endeavour to reship once more, and customer may apply to have funds refunded. Xtralife Health Science Limited, will, at it’s discretion, make a decision whether to refund payment based on circumstances.

Customer should contact Xtralife Health Science Limited via the contact tab or chat facility on the website, or in writing to Xtralife Health Science Limited, Box 301671, Auckland 0752, New Zealand.

In the event of returns, customer must contact Xtralife Health Science Limited within two weeks of delivery, and return goods to Xtralife Health Science Limited, Box 301671, Auckland 0752, New Zealand within four weeks of delivery. Refunds are given at the sole discretion of Xtralife Health Science Limited and will be processed within one calendar month from receipt of returned goods.

Xtralife Health Science Limited reserves the right to decline the sale of any product or service where we deem appropriate to any customer using our Internet site and accepts no liability for doing so.

There may be shipping delays caused by public holidays, state mandated restrictions on businesses, movements and shipping and delays in services provided by carriers due to health restrictions or other reasons. Everlasting Foundation accepts no responsibility or liability for delays in shipment or delivery.

Orders may be shipped non signature or contactless at the discretion of Everlasting Foundation.

Xtralife Health Science Limited appreciates hearing from its customers. By submitting your ideas, inventions, suggestions or other materials (your “submission”) you grant Xtralife Health Science Limited a perpetual, royalty-free, license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, communicate to the public, perform and display your submission (in whole or in part) worldwide and to incorporate your submission in other works in any form, media, or technology now known or later developed without any notice or compensation to you.

We reserve the right to make changes to our web site and the policies and conditions that govern the use of our web site at any time. We encourage you to review the web site and these terms regularly for any updates or changes. Your continued access or use of our web site shall be deemed your acceptance of these changes and the reasonableness of these standards for notice of changes. Use of the Xtralife web site and purchases of products from Xtralife Health Science Limited shall be governed by and construed in accordance with the laws of New Zealand, without giving effect to its conflict of law provisions. You agree that any legal action or proceeding between you and Xtralife Health Science Limited shall be brought exclusively in New Zealand court.

Xtralife Health Science Limited accept payment by a number of convenient options – to suit you.

By Bank transfer of Direct Credit to our Bank a/c – Internet Banking.

By Credit Card or Digital Currency through various third party Payment Gateways which may include Paypal, Stripe, CoinToPay, WooCommerce.

Payment Gateways are used entirely at your own risk and Xtralife Health Science Limited accept no responsibility for missing payments, credit card losses or digital currency fluctuations or any losses related to use of third party payment gateways.

Please use your order number as your reference. If you have any queries, please feel free to contact us.

Voucher must be used in full at time of purchase. Cannot reuse once applied to an order.

Xtralife Health Science Limited accepts no responsibility for any harms, illnesses, injuries, deaths, discomfort or loss caused in part or in full by use, misuse or consumption of, or exposure to, any products, formulations, materials, services or information provided by or promoted by this website, or from any other websites or affiliates linked to or referenced on this website.

We collect personal information from you, including information about your:

  • name
  • contact information
  • location
  • computer or network
  • interactions with us
  • billing or purchase information

We collect your personal information in order to:

  • let the courier know where to deliver your product, so we can contact you about your product, and we track which advertisements are working so we know how to spend our advertising budget.

Besides our staff, we share this information with:

  • shipping warehouse in order to get your packages to you quickly..

Providing some information is optional. If you choose not to enter address or email address, we’ll be unable to send things. .

You have the right to ask for a copy of any personal information we hold about you, and to ask for it to be corrected if you think it is wrong. If you’d like to ask for a copy of your information, or to have it corrected, please contact us at support@xtralife.co.nz, or P O Box 301671, Auckland 0752, New Zealand.

Affiliate Program Terms and Conditions

Thank you for your interest in our affiliate program. By participating in our program, you agree to the following terms and conditions:

1. Eligibility: To participate in our affiliate program, you must be at least 18 years of age, and have agreed to the terms and conditions set forth in this document.

2. Program Description: Our affiliate program rewards participants for recommending our products to others. When a referral is made, and a purchase is made using the provided referral link, you will receive a predetermined commission based on the price of the sale of product not including taxes, postage, packaging or shipping costs.

3. Commissions: Commission are paid in store credit and can be redeemed for products sold by Xtralife. Rates will be determined by the company and subject to change at any time. Participants will be notified of any changes via email.

4. Payouts: Store credit can in special circumstances at the discretion of Xtralife be paid out as money to an affiliate once per month via PayPal or bank transfer. Participants must have earned at least $50 in commissions to be eligible for payment.

5. Prohibited Conduct: Affiliate program participants are prohibited from engaging in any fraudulent, deceptive, or unethical conduct while promoting our products. Failure to comply with these rules may result in termination of your participation in the program.

6. Therapeutic Claims: Affiliate program participants are prohibited from making therapeutic claims regarding xtralife products, in accordance with relevant legislation in New Zealand or in any territories where products are marketed.

7. Termination: Xtralife reserve the right to terminate your participation in the affiliate program at any time, for any reason, without prior notice.

8. Modification: These terms and conditions are subject to change at any time, without prior notice. It is your responsibility to regularly check for updates to the terms and conditions.

9. Governing Law: These terms and conditions shall be governed by and construed in accordance with the laws of New Zealand, without giving effect to any principles of conflicts of law.

10. Dispute Resolution: Any disputes relating to the affiliate program shall be resolved through arbitration in accordance with the rules of the Arbitrators’ and Mediators’ Institute of New Zealand, or through private arbitration, as agreed upon by both parties.

If you have any questions regarding the terms and conditions of the affiliate program, please don’t hesitate to contact us at support@xtralife.co.nz We reserve the right to modify these terms and conditions at any time and without prior notice, so please check back frequently for changes.